Web Analytics Made Easy - Statcounter

Garrett Warranty Reg/Repair Info.

Garrett Warranty Reg/Repair Info.

Service Instructions

Procedures For Returning A Garrett Product For Service
(North American application only)


Garrett Metal Detector products are of the highest quality and are manufactured to stringent standards. On occasion, however, it is necessary to return detectors to the factory for inspection,

analysis and repair. In this instance we ask of you the following so we may serve you better and more rapidly.


If you are sending a detector to the factory for service, follow the steps listed here.

1.

Request Return Merchandise Authorization (RMA) number from Customer Service (sales@garrett.com or call 1-800-527-4011 Toll Free 8:00-4:30pm Monday-Friday CST).

 

 

 

 

2.

Enclose a brief note with the detector and searchcoil which briefly details the problem you are noticing along with the RMA number.

 

 

 

 

3.

Please PRINT your complete return shipping address including your name, address, zip code and a daytime telephone number.

 

 

 

 

4.

Send the detector and searchcoil to:

 

 

 

 

 

 

Garrett Metal Detectors
1881 W. State Street
Garland, Texas 75042-6797
Attn: Customer Service

 

 

 

5.

Please indicate the following:

 

 

 

 

 

 

a.

If you desire an estimate of charges, if any, prior to the completion of the repair.

 

 

 

 

 

 

b.

Your method of payment of any charges. Do you wish us to call you for credit card information or do you wish to send a check? We do not ship C.O.D.

 

 

 

 

 

 

c.

How you wish the item returned; i.e., Parcel Post, UPS or expedited service such as UPS Red or Blue Label, or FedEx Priority/Overnight. Expedited shipping fees are the responsibility of the consignee, not the factory

Please Note:

- Garrett Metal Detectors are warranted for two years from the date of purchase. Sea Hunter products are warranted for one year. 

- Return shipping charges on all detectors more than 90 days old are the responsibility of the customer. All repairs are

warranted for a period of 90 days. Please check the operation of your detector upon receipt. 


You can register your Garrett warranty now online.
Just click the logo below.


Need Something New and don't want to break the bank?

We have a wide range of metal detectors from beginners to seasoned pro models.

Like the Garrett Ace 400, it will out perform most detectors in the same class. You will find a

lot of powerful features packed in the Garrett Ace 400.

A brand new detector with a full 2 year warranty.

Priced at just $339.95 shipped right to your door.

The Garrett Ace 400 Metal Detector

See for your self

Garrett Ace 400 Metal Detector for finding old coins and jewelry.


There are no products to list in this category.